Analyst, Division Routing

Job ID
# of Openings
Job Category
Nearest Metro Area

Plans, directs and maintains efficient transportation routing operations in collaboration with the Transportation Manager.  Responsible for all of the routing within specified Division.



Service Oriented: Inspires other to a strong customer service orientation

Results Oriented:  Delivers results on time and as expected

Communication:  Delivers appropriate written and verbal communication

Self Management and Development:  Takes personal responsibility for own growth and development

Teamwork:  Encourages collaboration with others to achieve a common goal

Change:  Embraces and creates change

Business Acumen:  Understands and applies appropriate business knowledge to operation of functional areas  


Essential Functions:


  • Coordinates multiple shipping sites through implementation of RoadNet or Appian software; to maximize efficiency of routes on a daily basis.
  • Routing of all legitimate customer orders in the most efficient way possible for multiple shipping facilities/branches while under constant time and accuracy constraints while adhering to established procedures, protocols, and customer commitments.
  • Creation and distribution of reports to internal and external customers, including completion of internal logs and reports necessary to the operation of the department.
  • Collection and evaluation of customer orders downloaded throughout the day.
  • Manual entry of cross-dock orders into the routing software
  • Analysis of daily and/or weekly routing solutions to point out possible inefficiencies.
  • Accommodation of special customer requests/needs as possible.
  • Collaborates with Transportation Manager on set-up and maintenance of skeleton route groups in Roadnet/Appian routing package.
  • Notifies via phone or E-mail of completed routing files to appropriate parties, which could include external customers.
  • May be required to fill in for others from time to time on different shift or day.
  • Occasionally required to work on projects/reports not directly associated with routing.
  • Weekly maintenance in routing files of new or closed customers
  • Assist in archiving of route and order information throughout the week.
  • Import final route information into workbench.
  • Collaborates with leadership team to help create efficient use of rolling stock
  • Collaborates with National router and Chain Implementation team on new concept start ups or exit business
  • Collaborates with Transportation Manager in scheduling of all Drivers.
  • Collaborates with Customer Service and Sales Team to solve customer issues as they arise.
  • Performs other duties as assigned.


Knowledge / Skills / Abilities:


  • Reasoning - ability to analyze traffic route and develop changes/improvements
  • Communication - standard & technical reading and writing skills, conversational and customer service oriented speaking skills
  • Self Management - ability to work individually and in team environment
  • Vocational - knowledge of DOT, OSHA, and smith systems (keys to driving)
  • Must have experience with a mid to large size company  with volume of 60+ routes
  • Excellent experience with MS Office
  • Ability to properly utilize routing software in the execution of the Essential Functions.
  • Ability to utilize electronic data capture devices in the conduct of the Essential Functions.


Minimum Years of Experience:


Two to Five years of experience in the distribution/wholesale industry.


Proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered in lieu of the specified education and experience requirements.



Be part of an amazing culture where what matters to you, matters to us!


Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
Click here for more details.


Want to Learn More About Gordon Food Service? Check Us Out:





Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.   The EEO is the Law poster is available here:

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco free.

Gordon Food Service is a drug free workplace and drug tests all employees.  



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