Field Service Repair Specialist

Work Location US-NH-BEDFORD
Job ID
# of Openings
Job Category
Skilled Trades/Technicians
Nearest Metro Area
New Hampshire-All Cities

Love mechanical work? Enjoy interacting with customers?
This might be a great opportunity just for you!

Gordon Food Service At A Glance 
There's a seat at our table for you...

Here’s what our Field Technicians (Chemical & Beverage) are focused on:

The beverage machines in restaurants, schools, and hospitals require someone who can calibrate the mix and ensure the liquids to ensure quality for each customer, trouble shoot technical issues, and install equipment. That’s where you come in! This role is a mixture of preventative maintenance, installation, and customer engagement for your established route within this market.

Also, in keeping with food service regulations, anywhere food is prepared for customers, it is required they use certain chemicals and processes to comply with department of health – that’s where you come in – to support our customers with their purchases and equipment used for this portion of food service operations.


Location: From where you live – to where your customers are! Your office is your company vehicle!

Benefits: Company Van (use for personal too), maintenance, company credit card, tools, cell phone reimbursement, gas card, uniform, medical, dental, vision, bonus, & 401k matching.


Route: Central/East New Hampshire - based out of Manchester/Concord


Position requirements:

  • Education: High School Diploma or GED is required.
  • Experience: 2 years previous sales and equipment repair experience OR an equivalent combination of education, training, and experience. 
  • Valid state driver's license (required)
  • Clean driving record (we will run an MVR)
  • Must be 21 years of age or older

Work Schedule: 

  • This is a Monday – Friday schedule.
  • Start time: May be between 7–8 AM.
  • End time: 5 PM or until finish.
  • From time to time, we might need you other hours / days of the week (flexibility is important).
  • This position requires the ability to provide emergency services on a 24 hour basis during the week, as well as 8 weekends per year.

A day in the life of our Technicians includes:

  • Coordinating and performing schedule installations and preventative maintenance and service according to Gordon Food Service (GFS) standards.
  • Interprets maintenance manuals, schematics, and wiring diagrams, repairs equipment, and appropriate tools and training.
  • Utilizes time effectively to reach weekly, monthly, and yearly goals.  Plans each day accordingly to meet the daily work plans.
  • Build relationships with existing customer accounts in order to grow sales.
  • Provide additional technical support to Specialists and Customer Development Specialist (CDS) as needed.
  • Maintain quality maintenance schedule within the territory, logging all activities for quality assurance purposes.
  • Performs in-service pertaining to equipment use and operation.
  • Performs cycle counts on parts and equipment inventory.


Other skills, abilities and requirements needed for this position:

  • Excellent communication skills.
  • Ability to conduct successful Sales opportunities.
  • Demonstrates ability to manage multiple tasks in a professional and timely manner.
  • Computer Skills: Knowledge of spreadsheet, word processing, presentation, email and internet software applications (highly preferred).
  • Knowledge of Metrix and Mobile software applications (preferred).  
  • Mechanical Aptitude - displays strong mechanical aptitude; adheres to all electrical, plumbing, health and sanitation codes; adheres to safety protocols.  Knowledge of products, equipment, and tools needed to complete the tasks required of this job (install/maintain/fix).  Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
  • Physical Abilities and attributes - ability to perform physical aspects of the job, including heavy lifting of machines.  Must have a professional appearance and proper hygiene.
  • Human Relations - Must be a team player, goal oriented, self-motivated, with a positive attitude and strong work ethic.
  • Successfully pass our drug screen, motor vehicle report (MVR) and background check requirements (criminal background check, yes – we do not check your credit score).
  • Valid email so we can follow up with you and let you know what’s happening next in the process.

Be part of an amazing culture where what matters to you, matters to us!


Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce.  To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.  



We take care of each other at Gordon Food Service.  Employees love our competitive benefit plans, which include all the things you would expect and a few that you might not! 
Click here for more details.


Want to Learn More About Gordon Food Service? Check Us Out:





Gordon Food Service is an equal opportunity employer. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.   The EEO is the Law poster is available here:

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco free.

Gordon Food Service is a drug free workplace and drug tests all employees.  



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